Returns & Exchanges
At Isadoras Antique Jewelry, we want you to be completely satisfied with your unique heirloom purchase. If your selection does not meet your expectations, we offer a 3-day return period for a full refund or exchange.
Return Process
- 1.Contact Us
Notify us within 3 days of receiving your item to request a Return Authorization Number and confirm eligibility for return.
- 2.Secure Packaging
Carefully place the jewelry in its original presentation box and pack it securely within a shipping carton to prevent damage during transit.
- 3.Insured Shipping
Ship the package via a trackable and fully insured carrier, ensuring the Return Authorization Number is clearly marked on the outside of the box.
- 4.Inspection and Refund
Once our gemologists verify that the item is in its original, unaltered condition, we will process your refund to the original payment method within 5 business days.