Frequently Asked Questions
Discover everything you need to know about our timeless collections.
How do I know the jewelry is authentic?
Every piece at Isadoras is meticulously vetted by our in-house gemologists and historians to ensure it meets our strict standards for age, origin, and material authenticity.
Do you offer international shipping?
Yes, we ship our antique treasures worldwide via fully insured, secure couriers. Shipping costs and delivery times vary depending on the destination country.
Can antique rings be resized?
Many of our rings can be resized by our expert goldsmiths. However, due to the delicate nature of certain vintage settings, we recommend contacting us before purchase to confirm if a specific piece is eligible.
What is your return policy for vintage items?
We offer a 7-day return window for a full refund, provided the item is returned in its original, unaltered condition with all security tags intact.
How should I care for my antique jewelry?
Antique jewelry requires gentle care. We recommend avoiding harsh chemicals, ultrasonic cleaners, and extreme temperatures. Use a soft, lint-free cloth for light cleaning.
Do you offer flexible payment or layaway plans?
Yes, Isadoras offers flexible layaway options and works with various financing partners to help you secure your dream piece over time.